Frequently Asked Questions

How long do the cookies stay fresh for?

Between 1 to 2 weeks once opened at room temperature. We also include an oxygen absorber for each box to prolong its lifespan.

Where is your shop?

We're currently a home-based operation so we don't have a store publicly available.

Self-Pickup?

Due to our limited manpower as a small business, we do not offer a self-pickup option.

How is my cookies being delivered?

We use Teleport courier service to deliver our cookies. We find that they have been the most reliable in handling our products with minimal damage. 

When will I receive my cookies?

After placing an order, we will freshly bake them the next day and send them out as soon as possible. Teleport lead delivery time will take between 3-4 days (except Sunday) to arrive.

Are the cookies halal?

While we are not halal certified yet, we can assure you that all our ingredients are halal making them muslim friendly. 

Is there an eggless option?

All our cookies contain eggs, which is one of our main ingredients in baking the scorched butter cookie. Perhaps we may test with an eggless option in the future :)

Why scorched butter cookies?

We believe that browning the butter gives it a richer and caramelized flavor to the cookies. Bringing back the memories of eating English butter cookies!

What brand of butter do we use?

Our range of butter cookies contain La Belle D'Andaine. French butter adds a depth of creaminess to the cookies

How sweet are the cookies?

Our main focus is to bring out the key flavors of our cookies, in which is not disrupted by an overpowering sweetness. Hence, our cookies are less sweet. 

If you have any additional questions that you would like to know, please reach out to us through Instagram or Facebook where we will reply as soon as we can.